Applicability

Children Under The Age Of 16

Information We Collect About You, How We Collect It, And How We Use And Disclose It

1. Data Controllers

2. How you can contact us

3. Types of personal information processed

4. Purposes

A) Purchasing;

B) Sign up email registration (newsletter);

C) Benefeet Loyalty Program;

• 1. Create and maintain your personal account
• 2. Marketing purposes
• 3. Analysing your preferences
• D) Contact us;

5. Security

6. Data retention

7. Links to other websites

8. Tracking and/or personalization tools

I. Interest-based advertising

II. Social Media

9. Data processors and disclosures of personal information

10. Data transfer outside of Canada and the European Union

11. Privacy Rights

12. Where To Lodge A Complaint

13. Applicable Law

14. Amendments To Privacy Policy

15. Privacy/Data Protection Officer

***

Geox S.p.A. and Geox Canada Inc. hereby wish to inform visitors to the “www.geox.com” website (hereinafter the “Website”) of the policy with respect to collecting, using and sharing of Personal Information of Website users and to emphasize their commitment and attention to protecting the privacy of Website visitors. Please read our Privacy Policy carefully, as it applies when you access, view or use the Website, even when you simply navigate it without purchasing any products, as well as any other collection, use, or disclosure of personal information that you or a third party provide to us.

Please also read the Terms and Conditions of Use of the Website, into which this Privacy Policy is incorporated by this reference, and which, together (and also including any additional documents referenced in, or incorporated into the Terms and Conditions), form the agreement between you and Geox with respect to your use and access to our Website. 

Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide personal information to access certain services (e.g. to register for My Geox, sign up for email updates or request information, etc.). Data provided by you to access these additional services shall be, to the extent applicable, in accordance with the Personal Information Protection and Electronic Documents Act (Canada), the EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”), the provisions of this policy, and other applicable privacy laws. “Personal information” as used herein means information that can identify an individual directly or through other reasonably available means. 

Applicability

This policy applies to information we collect: 

• on the Website;
• in email, text, and other electronic messages between you and Geox;
• when you use our “contact us” or similar feature on the Website, when you call our telephone number listed on the Website, or when you send emails to the e-mail address listed on our Website;
• n our brick and mortar stores; and 
• hrough any other means associated with or relating to the Website. 

This policy does not apply to information collected by: 

• us through any other means, including on any other website operated by Geox or any third party (including our affiliates and subsidiaries); or 
• any third party, except as otherwise expressly provided herein, including through any application or content (including advertising) that may link to or be accessible from or on the Website. 

Children Under the Age of 18 

Our Website is not intended for children under eighteen 18 years of age. No one under the age of eighteen (18) may provide any personal information to us or on or through the Website. If you are under eighteen (18), do not use or provide any information on this Website or on or through any of its features, and do not register on the Website, make any purchases through the Website or contact us, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.  

If we learn we have collected or received personal information from a child under eighteen (18) years of age without verification of parental consent, we will delete that information. 

If you believe we might have any information from or about a child under the age of eighteen (18), please contact us at privacy@geox.com. 

Information We Collect About You, How We Collect It and How We Use and Disclose It

We may collect several types of information from and about users of our Website, including information: 

• that is personal information;
• that is about you but individually does not identify or permit us to identify you, such as the type of browser you use; and
• bout your internet connection and service provider, the equipment you use to access our Website, your browsing history, and other usage and technical details (some of which may be classified as personal information). 

We collect this information: 

• directly from you when you provide it to us; 
• automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies; 
• from third parties, for example, our business partners and affiliates; and
• as otherwise set out in this policy.

Geox S.p.A., with its registered office at Via Feltrina Centro 16, 31044 Biadene di Montebelluna, Treviso (Italy), VAT no. IT03348440268, is deemed, pursuant to the Regulation, to be a data controller because it makes decisions as to what personal information about you it requires or needs to collect or process, and how to use and share that data (hereinafter “Data Controller”)

and

Geox Canada Inc, with its registered office at 2110 Matheson Boulevard East, Suite 100, Mississauga, Ontario, Canada L4W 5E1, is joint controller with respect to your personal information related to sales of our products to you, invoicing, delivery and after-sales services.

When we refer to “Geox” or “us”, “our” and similar variants in this policy, we are referring to both Geox S.p.A. and Geox Canada Inc., collectively.

For any questions, need for information or exercise of your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to:

Geox Canada Inc.

2110 Matheson Boulevard East Suite 100

Mississauga, Ontario, Canada L4W 5E1

Attention: Customer Service

Geox S.p.A.

Via Feltrina Centro n. 16

31044, Biadene di Montebelluna (TV), Italy.

Attention: Customer Service

Data Protection Officer of Geox S.p.A. can be contacted at dpo@geox.com.

Registration is not required in order to simply view or access the Website. However, there are sections of the Website that do require registration or the use of a username and password to access certain information (e.g., to register your account). There are also services on our Website for which you need to provide your personal details (e.g. to receive our e-mail updates or when you contact us, etc.). 

Personal information obtained through the use of the Website will be processed by Geox in accordance with this policy. 

The personal information we request on the Website, such as your first and last name, telephone number, mailing address and e-mail address, may be marked as “mandatory” [e.g., indicated with a (*)] as they are necessary to access the services of the Website you wish to use (e.g., if you place an order). Failure to provide this data marked as “mandatory” will result in our inability to provide you the requested service (e.g., if you fail to give us your email address, we cannot send you our email updates; if you fail to provide your mailing address, we cannot send you any products you may wish to order). Failure to provide data marked as “optional” will not have any consequences.

We may collect information that is not personal information about your computing devices, network, internet service or other technical data pertaining to your equipment, internet service provider and your use of the Website, without limitation, and process, use or share this data for any purpose without notice to you or consent from you. 

Personal information about you is also collected, processed, used, and sometimes shared with third parties as described in this policy, for the following purposes which are related to your use of the Website and our services (e.g., when you purchase our products): 

A)     Purchasing:

Data provided by completing the purchase process on the Website are necessary to:

1. complete the sale of the products you purchased (which allows us to perform our obligations pursuant to our contract with you relating to such sale);
2. fulfil tax and accounting obligations relating to your purchase (e.g., to report taxes you paid on the purchase to the applicable taxing authority and disburse those tax funds to them);
3. handle any after-sales services (e.g. customer service functions, such as if you need to make a return or tell us about a concern with a product you purchased); and
4. to comply with our legal obligations.

B)     Sign up email registration (newsletter):

If you sign up to receive our newsletter, email updates on special promotions, new products, events and special offers, you will be required to provide us with your email address. 

You will be able to unsubscribe at any time by clicking on the opt-out link in each email. 

C)     Benefeet loyalty program:

If you join our Benefeet loyalty program, we will process your data – and data relating to your purchases – to:

1.   Create and maintain your Benefeet personal account:

With your personal account you may access special members-only services, initiatives and benefits (e.g., getting discounts, access to dedicated promotions, making purchasing faster with “fast checkout”, checking your purchase history, etc.).

Your personal data will be processed on the basis of the contract concluded with you (when you register and open your personal account).

2. Marketing purposes:

If you have provided your consent, you may receive electronic messages, such as emails updates, mobile notifications, SMS and telephone calls which may include promotional offers, contests, and product information from Geox. You can freely withdraw your consent at any time by updating your preferences on the Website. You may also refuse to provide your consent to these activities initially, but can still subscribe to Benefeet.

3. Analysing your preferences:

 We may use the personal information that we collect for the purpose of profiling (a marketing tool we use to understand our customers, which includes analysing your online activities (e.g. your purchases, Website usage data – including pages visited, products you put into your shopping cart on our Website, etc.), so that we may understand your interests and your purchasing preferences, among other things). This activity allows us to improve our offerings and our Website and to personalize our offers to you.

We will process this personal information based only on your consent. You can always freely withdraw your consent by updating your preferences on the Website. You may also refuse to provide your consent to these activities initially, but can still subscribe to Benefeet.

Please note that all of our data analytics concerning your preferences will not be entirely automated and may be carried out and assessed by our representatives.

Please see our Benefeet Policy for a detailed description of how and for which purposes we process your data.

D)     Contact us:

We will collect your personal information when you provide it to us through the “contact us” / “Customer Service” or similar available feature (e.g. live chat) on our Website, or if you contact us via e-mail or at the telephone number listed on our Website. Please note that, if you use our live chat feature, your data will be processed for providing you with the requested assistance and customer care purposes.

Collection, processing and use of this type of data is necessary for us to respond to your query or request for information, as well as for allowing us to better improve our products and services. Your consent is not required for this type of processing, being based on the contract concluded with you.

We may process your personal information in both electronic and paper form. 

Geox will use commercially reasonable efforts (and at a minimum, efforts that are in compliance with applicable laws) in an attempt to ensure that your personal information entrusted to us as described in this policy will be processed lawfully.

We will use commercially reasonable efforts to ensure that your personal information collected from the Website is transmitted from the Website to our servers through an https connection, in an attempt to prevent interception by unauthorized third parties.  

We implement security measures designed to ensure the security of the Website.

We may retain, share, process and use non personal information in perpetuity for any purpose.

Any personal information provided to us on or through the Website or when contacting us at the email address or telephone number provided on the Website shall be processed for the lesser of: (i) the length of time specified below; and (ii) the length of time permitted by applicable law:

• Purchasing: Your personal information will be processed for as long as it is necessary to manage and complete your purchases, and thereafter as required for us to comply with our tax, accounting and legal obligations; subsequently the data will be deleted or rendered anonymous.
• Sign Up Email Registration: Your personal information will be processed for the entire time that you subscribe to the email updates service or, in any event, until your consent is withdrawn (which you may do at any time); thereafter, the data will be deleted or rendered anonymous.
• Benefeet loyalty program: The data related to your registration are retained for 5 years from your last purchase, access to your profile, or from your registration. Data concerning the details of your purchases are generally kept, for marketing and analysis purposes, for 36 months. Please see our Benefeet Policy.
• Contact Us: Your personal information will be processed for the time it takes to properly handle your request and to allow us to better understand our customers and improve our services; then your personal information will be anonymized (once anonymized, it will no longer be considered personal information).  

With regard to the retention times for data collected through the use of tracking technologies (e.g. cookies), please see our Cookie Policy.

If you access such other websites by using a link provided on our Website, please be aware that this policy does not apply to collection, processing, transfer or use of your information on such sites. Please review the privacy policy on those third-party sites to understand the third party’s privacy policies. We do not control and are not responsible for any data collection, usage, sharing or processing activities of such third parties. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

The Website uses “cookies” or other tracking technologies, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with targeted advertising). The use of the latter technologies requires your consent.

Also, some content or applications, including advertisements, on the Website may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies/ tracking technologies alone or in conjunction with other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

In particular:

I. Interest-based advertising

We or third parties such as ad networks and other advertising companies may serve advertisements on our Website and on other websites and social networking sites. We or those third parties may use cookies, tracer tags or web beacons to report certain information about your visits to our Website and other websites, such as web pages you visit and your response to ads, in order to measure the effectiveness of our marketing campaigns, better understand our users and to deliver ads that are more relevant to you, both on and off our Website.

To learn more and to opt-out of having your information used by participating companies for online

behavioral advertising purposes, please visit http://youradchoices.ca/choices. You can also opt out according to point 8 below “Tracking and/or personalization tools”.

Please note that if you choose to opt-out you must opt-out of each web browser on each computer, mobile device and tablet you use. If you opt-out of receiving interest-based ads, you will continue to receive advertising, but it will not be based on online behavioral information about you.

For further information on our use of cookies and other tracking technologies and how to opt out, please see point 8 below “Tracking and/or personalization tools”.

II. Social Media

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.

For a detailed explanation of the technologies used by this Website and how to deactivate them, please read our Cookie Policy. 

In addition to Geox, the data processing connected with the services provided by or through the Website may be carried out by: (i) authorised data processing personnel appointed by Geox; (ii) companies providing services related to the management, maintenance and development of the Website; (iii) companies entrusted to manage the sales, payment and delivery functions for the products; (iv) companies responsible for the preparation, handling and sending of email updates, advertising and promotional materials; (v) companies that analyse your purchases (e.g., the type of products and when you purchased them) and the use of our Website (e.g., your browsing on our Website, your interest in our advertising etc.); (vi) companies responsible for the handling of “Customer Service”; and (vii) our affiliates and those who operate our and their respective retail stores.

For information regarding the processing and disclosure of your personal data referred to our Benefeet loyalty program, please visit see our Benefeet Policy

A complete list of external data processors appointed by Geox can be obtained by contacting privacy@geox.com. Geox will endeavour to provide this list within a reasonable time from your verifiable request.

In addition to the foregoing, Geox may: (i) share your personal information with our affiliates (collectively, our “Affiliates”) and other third parties who provide services to and on behalf of Geox; (ii) combine information internally across our Affiliates or our different products and services.

The type of information we are legally required to disclose may relate to criminal investigations or government tax reporting requirements. In some instances, such as a legal proceeding or court order, we may also be required to disclose your personal information to authorities. Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities that are making the disclosure request have legitimate grounds to do so. 

Your personal information may be disclosed in situations where we are legally permitted to do so, such as in the course of employing reasonable and legal methods to enforce your rights or to investigate suspicion of unlawful activities. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of ourselves and others. 

You also understand and agree that we may use your personal information and disclose your personal information to third parties in connection with the proposed or actual financing, insuring, sale, securitization, assignment or other disposal of all or part of our business or assets (including accounts) for the purposes of evaluating and/or performing the proposed transaction. These purposes may include, as examples, permitting such parties to determine whether to proceed or continue with the transaction, fulfilling any reporting or audit requirements to such parties, and/or disclosing personal information as part of concluding a sale or transfer of assets. Our successors and assigns may collect, use and disclose your personal information for substantially the same purposes as those set out in this Policy. In the event the transaction does not go through, we will require, by contract, the other party or parties to the transaction not to use or disclose your personal information in any manner whatsoever for any purpose, and to return or destroy such personal information. 

To complete a requested delivery, we need to share information about you and your order with the other parties who are involved in this process. We will only share personal information in this context to the extent reasonably necessary. For example, your personal information may be listed on a package to identify your name and address as the intended recipient of the package.

If you post a review, make a comment, or otherwise submit personal information on a public forum such as social media accounts or public forums on our Website or other applications, your communications may be viewable by the public.

To enable us to properly manage our Website, your personal information will be held in the European Union. You acknowledge and agree that, as a result, your personal information may be processed, used, stored or accessed outside Canada and jurisdictions outside Ontario and may be subject to the laws of those jurisdictions. For example, information may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement in other countries. 

When transferring personal information, Geox will use reasonable efforts in an attempt to ensure that such transfer occurs in compliance with the guarantees, safeguards and rights provided by applicable law.

According to the Regulation, your specific consent is not required for the transfer of your personal information between Canada and EU (Canadian legislation has been considered - by the EU Commission - as providing an adequate level of protection with respect to personal information, pursuant to Article 45 of the Regulation. Furthermore, transfer is also permitted pursuant to Articles 46 and 47 of the Regulation (e.g., to companies part of the “Data Privacy Framework” between the US and the EU).

Geox endeavours to comply with these provisions of the Regulation.  

Upon request and given a reasonable amount of time for us to respond, you may write to privacy@geox.com to request information on the existence of an adequacy decision or on the safeguards adopted to allow your data to be transferred. 

By writing to privacy@geox.com, you can at any time exercise your rights under Articles 15 to 22 of the Regulations, including accessing your data, updating them, requesting their deletion, requesting copies, revoking your consents or objecting to their processing.

Read in detail about your Privacy Rights.

All such requests will be processed in accordance with the applicable laws.

Please be aware that the making of any of the requests set forth herein does not guarantee that we will comply with your request, if there is a reason for us not to do so in accordance with applicable laws.

You may always make a complaint to the Office of the Privacy Commissioner of Canada or to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, if applicable, or, finally, of the place where you believe the violation occurred.

This Policy and all related matters shall be interpreted and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada and the EU Regulation 679/2016. 

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time. If it does so, it will endeavour to: (i) e-mail users registered on the Website to notify them of the change; or (ii) publish on the homepage of the Website a notice of such a change. The revised Privacy Policy will be binding as soon as published and communicated as set forth herein. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail. If at any point you do not agree with the terms of this Policy, you must not use Geox’s services.

The following information refers to both the use of "cookies" and other tracking tools that may be used (except where otherwise indicated). For convenience we will use the term "cookies" to refer to all different tracking technologies, except where expressly stated otherwise.

Information about who we are, how we process personal data, how you can contact us and what your privacy rights are can be found in the Privacy Policy accessible from the "Privacy" section of the Site: https://www.geox.com, Privacy. 

Geox S.p.A., as the Data Controller ("Geox" or the "Company"), provides the following information.

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device. 

Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests).

Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Moreover, cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox).

An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g. Facebook) to monitor the user’s session, collecting data for analysis and user profiling purposes.

Cookies and tracking tools do not collect information that directly identifies the user.

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website.

These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website. 

Statistical cookies 

Analytical cookies, also from third parties, allow us to understand how the site is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information collected is normally processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. Those cookies, with the application of further security and minimization techniques, are treated as equivalent to technical cookies and do not require prior consent from the user. Should such measures be not applied, the use of these cookies will require the express and informed consent of the user.

Personalisation cookies

Personalisation cookies record users’ preferences in using the Website (e.g., the language selected and specific country) or facilitate the user browsing within the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication). These instruments are not strictly necessary for browsing the Website and, if kept after closing the browser, they require the user’s consent. Such cookies may be released either from first or third parties.

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies.

Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network).

The use of these cookies and tools requires the express and informed consent of the user.

Your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy.

No other user profiling tools are used on this Website without your consent (e.g. spyware).

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox.

On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, Instagram, X, etc.. These buttons allow users who are browsing the Website to reach and interact with social networks with a ‘click’. For more information, see below.

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used.

The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.

The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

We will record whether the user granted or denied consent to directly access the pages of the Website without having to view the banner once again, save for particular cases (e.g., if the user deletes cookies or if the users must be updated regarding the cookies used).

• NB: consent may be revoked at any time by simply by (i) clicking the “Manage Cookies” link at the bottom of each page of the Website (this newly displays the banner, allowing you to update your consent), or (ii) accessing this Cookie Policy in the section of the Website dedicated to privacy and accessible by selecting the “Privacy” link at the bottom of each page of the Website (paragraph 8 provides information on consent granted/denied, with the option to change your previous choices.

Your consent applies to the following websites: www.geox.com

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them.

In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:

• Edge
• Chrome
• Firefox
• Safari
• Opera.

You can also manage your cookie preferences at http://www.youronlinechoices.com.  

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce, marketing and information technology departments),

In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

5.1 Social networks

Browsing data may, in some cases, be transmitted to social networks (e.g. Facebook, Instagram – see the table below for the list of social networks that interface with the Website). In general, the interaction between a website and a social network is used, for example, to:

• (i) allow users to log-in through the social network (e.g. when you choose to log-in to our reserved area of the Website using Facebook, data is exchanged between the social network and the Website, to enable user recognition and authentication);
• (ii) allow content to be shared on social networks (e.g. if you use the sharing function – the social plug-in – you can post, and thus share, the content that interests you on your social profile);
• (iii) display promotional and advertising content when you visit social networks (e.g. the social network may show you advertisements relating to the Geox brand and the products you have viewed on the Website). This may mainly occur in two ways:
•     a. the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with the social network which, having identified you, will display advertising co ntent, then provide Geox with statistics on the advertising campaigns carried out;
•     b. if you have provided your email address, this may be exchange (in an encrypted and protected manner) with the social network which, having identified you through your email address, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out.

For such processing, the social networks will process your data – as joint data controllers (Article 26 of the GDPR) - to the extent necessary to, for example, display news/advertisements relating to Geox.

Some information on the processing carried out by social networks within the Website is provided below:

• Facebook (e.g. Facebook, Instagram)

The Co-Data Controller is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, .Dublin 2 Ireland.

A joint controller arrangement (Article 26 of the Regulation) governs the processing of personal data using the tracking instruments provided by Facebook and present on the Website: the arrangement determines the respective responsibilities for compliance with the obligations under the Regulation regarding joint processing. A copy of this agreement is available at the following link: https://it-it.facebook.com/legal/controller_addendum 

Instead, Facebook is the autonomous data controller for the processing of user data carried out subsequently. As data controller, Facebook is responsible for providing the data subjects with the information regarding the processing carried out or allowing them to exercise their privacy rights (Articles 15 – 20 of the Regulation).

The Website uses cookies and tracking instruments from Facebook (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Facebook.

Details on how Facebook processes the data, the related legal basis of processing and how you can exercise the privacy rights granted by the Regulation against Facebook are available at https://www.facebook.com/about/privacy. 

The Facebook Data Protection Officer can be contacted at: https://www.facebook.com/help/contact/540977946302970 

• Pinterest

The Data Controller is Pinterest Europe Limited, with headquarters on the 2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland.

The Website uses cookies and tracking instruments from Pinterest (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Pinterest.

The details of the arrangement with Pinterest regarding personal data processing can be viewed in Exhibit A at the following link: https://business.pinterest.com/en-gb/pinterest-advertising-services-agreement/ 

More information on the processing carried out by Pinterest is available at: https://policy.pinterest.com/en/privacy-policy#section-residents-of-the-eea

The Pinterest Data Protection Officer can be contacted at the following link: https://help.pinterest.com/it/data-protection-officer-contact-form 

For more information on the processing carried out by social networks, please check the privacy policies provided by the social networks (also by clicking the “Manage Cookies” link on all pages of the Website, you can see the list of cookies/tracking instruments used on the Website and the links to their respective policies).

By writing to privacy@geox.com, you can at any time exercise your rights under Articles 15 to 22 of the Regulations, including accessing your data, updating them, requesting their deletion, requesting copies, revoking your consents or objecting to their processing.

Read in detail about your Privacy Rights.

All such requests will be processed in accordance with the Regulation.

Please be aware that the making of any of the requests set forth herein does not guarantee that we will comply with your request, if there is a reason for us not to do so in accordance with the Regulation.

Geox S.p.A. (“Geox”), with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro no. 16, privacy@geox.com, is the company that processes your personal data or personal information (“personal data”) in its capacity as Data Controller (since it determines the purposes and means of the processing of your personal data).

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.

The Data Protection Officer can be contacted by e-mail at dpo@geox.com.

Geox collects, through the registration form for your participation in the programme and the purchases you make, your name, address, contact details, date of birth and information with respect to the products you prefer, your purchases from participating Geox stores and the geox.com website, including the types of products purchased, the date and amount of the purchase, the balance of your programme account.

Some of this data (the “compulsory” data) is marked with (*) and is necessary for you to join Benefeet and guarantee you access to promotions and services reserved for members. Your data can always be updated at any time.

Your consents identified as “optional”, above (i.e. marketing and analysis), will always be freely revocable.

 If you choose not to give your consent for these purposes, you can still join Benefeet, but we won't be able to keep you updated on our products, services, or initiatives, send you advertising/promotional material, analyse your interests and preferences, send you personalised communications, or contact you for market research purposes. You can always revoke your consents at any time by writing to privacy@geox.com or simply by accessing your personal Geox account. If you no longer wish to receive commercial communications via email, you can also use the 'unsubscribe' option available in every email.

Please note that if you wish to accumulate the purchases made and have access to the Benefeet advantages, you will need to inform us that you are enrolled in the programme at the time of your purchases in participating shop (online, via your Geox account, everything is done automatically); otherwise you can still complete your purchases, but we will not be able to record and process your purchases for you to accrue the advantages.

You can update your personal details at any time by accessing your personal account or by writing to privacy@geox.com. Please note that for security reasons, your date of birth can only be changed by writing to privacy@geox.com; your e-mail address cannot be changed, and a new registration must be done (for further information, please contact privacy@geox.com).

Geox will process your data according to the Regulation UE 2016/679 general data protection regulation (GDPR) and other legislation, as applicable. We will process your data using computer systems to allow you to access the benefits reserved to members and provided for by the Benefeet Terms and Conditions published at geox.com.

With your consent we can also analyse your purchases and enable you to receive personalised commercial communications.

In particular, by creating your Benefeet profile we process your data, granting you discounts/prizes, associating your spending volumes – the amount of your purchases (excluding taxes or shipping costs) – to spending levels provided in the programme rules; you will access the benefits reserved for members – e.g.: receiving the birthday discount, access to special benefits dedicated to the Benefeet subscribers, etc.) and your personal Geox account will be created, allowing you to shop online and independently update your data and consent.

As a Benefeet customer, you may also be encouraged to express your degree of satisfaction on the purchases just made: you will receive from us an email or a message on our website inviting you to take part in our surveys, thereby allowing us to improve our products and services.

If you give us your consent, we may analyse your data in order to try to understand your tastes and preferences (e.g., by analysing which products you have bought or put in your shopping cart or wish list; when you shop and how; which products interest you; etc.), so that we can improve and send you interesting offers, including personalised offers (e.g., if you have bought women’s footwear in the past, we may send you our new Women’s Catalogue, or promotions on women’s products or matching products; etc.). Please note that data relating to your browsing on the www.geox.com website may be processed only if you provide your consent to the use of cookies and tracking tools when accessing the website (please read our Cookie Policy available at geox.com).

Our analysis activities shall not be carried out in an exclusively automated manner, but shall always involve the intervention and evaluation of our personnel in charge.

If you use your “back in stock” service, we can update you by email on the availability of products requested by you.

Geox may carry out specific, non-continuous checks to verify compliance with the Benefeet rules, the correct use of the reserved advantages and the services used, and to protect itself against fraudulent conduct, in compliance with the applicable legislation and the corporate procedures and regulations in force.

We use a variety of technical, administrative, and organizational security measures designed to maintain the safety of your personal data that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of personal data (including limiting access to personal data to those of our personnel who require access for the purposes described in this Privacy Policy).

We adopt stringent rules to ensure not only the preservation of your data, but also their deletion. The data related to your registration are retained for 5 years from your last purchase, access to your profile, or from your registration.

Data concerning the details of your purchases are generally kept for 36 months.

In particular, your personal and membership data for the Benefeet profile are kept during the entire duration of your registration. If you do not purchase or use your Geox account for more than 5 years, all your data and your registration shall be erased.

Unless otherwise required by law, your purchase details shall be stored for 36 months from when they were registered for the purpose of analysing your preferences or sending you advertising material and commercial communications (only if you give us your specific consent). If you withdraw your consent, your data shall only be processed for the purposes provided for by law (e.g. accounting and tax).

Your data shall not be disclosed to the public or transferred to third parties, other than to our services providers as mentioned in this policy. In order to manage your Benefeet subscription and allow us to process your data for the purposes for which you have given us your consent, your data shall be processed by persons specifically authorised by Geox (in particular, the CRM, e-commerce, Information Technology, and shop departments), as well as by our suppliers, in their capacity as Data Processors, by

• (i)              companies in charge of processing the value of purchases made and discount vouchers (e.g., as provided for in the Benefeet rules); (ii) companies analysing your purchases; (iii) companies in charge of providing customer support (both in relation to after-sales services and the management of “privacy requests”); (iv) companies in charge of processing, managing and sending newsletters and advertising and promotional material; (v) companies that organise and manage market research and surveys; (vi) companies in charge of managing our website and computer archives; (vii) suppliers of IT services; (viii) companies of the Geox Group that manage shops participating in the programme in Italy and in other countries, or that provide logistics services; (ix) (if any) third party companies that manage franchised “Geox” shops that participate in the programme. A full list can be obtained from privacy@geox.com.

Furthermore, if you give us your consent for marketing purposes, your e-mail address (or your mobile phone number) may be temporarily disclosed – in encrypted and protected form – to social networks (e.g., Facebook, instagram) which will process your data – in their capacity as joint data controllers – to the extent necessary for you to see news or advertising relating to Geox on the social network. Further information on the use of social networks and the exchange of data with Geox is available in the Cookie Policy on the geox.com website.

For all of the above purposes, your personal will be transferred to Geox and reside on servers located within the European Union.

Only in some cases your data may be transferred, in part and for a limited period of time outside the European Union, in particular:

 (i) if you request one of the shops participating in the Benefeet programme in a country outside the European Union, to access to your Benefeet subscription and/or you require services from such a shop, the transfer of your data - which can be only viewed by a shop representative - shall take place on the basis of adequacy decisions approved by the European Commission (in particular, with respect to a transfer to Canada) or with your specific consent. (ii) If you take part in our surveys to verify the degree of satisfaction on your purchases, your data (only name and contacts) may be transferred to countries that are not members of the EU but scope of adequacy decisions approved by the European Commission (e.g., the UK, Canada, Argentina, Israel, etc.) or to other third countries (e.g., the United States of America) based on agreements or the adoption of contractual clauses approved by the European Commission. In any case, the data will be transferred for a limited period of time and subsequently erased. (iii) If you have given your consent to our marketing activities, your data (email or mobile number) may be temporarily communicated – in an encrypted and protected form – to social networks (e.g., Facebook. instagram) to display news or advertisements related to Geox. In these instances, the data can be transferred to countries outside the European Union (e.g., the United States) based on agreements or the adoption of contractual clauses approved by the European Commission

By writing to privacy@geox.com for more information.

By writing to privacy@geox.com, you may at any time exercise your privacy rights under the applicable laws, including accessing your personal data, updating or correcting them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them.

Please read your privacy rights in detail, available also at geox.com.

If you believe that the processing of your personal data is in violation of the provisions of the Regulation, you may always make a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or, if different, with the Data Protection Authority of your country.

Pursuant to Article 13 of EU Regulation 2016/679 General Data Protection Regulation the “Regulation”)

Autonomous data controllers are the company that manages the “Geox” store where you have made your purchases and is indicated in the tax document issued at the time of purchase of the product and Geox S.p.A. (with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro n. 16), the company that manages the Geox@home service (hereinafter the “Data Controller” or the “Company”).

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.

The Data Protection Officer designated by Geox can be contacted by e-mail at dpo@geox.com. 

Your personal information is processed on computer media -- in a way that guarantees its security and confidentiality -- in order to manage your purchase with home delivery or at the point of sale through the Geox@home service. 

The processing of your data does not require your consent and is done on the basis of the contractual relationship concluded with you and related to your purchase and the Geox@home service. We ask that you provide all information requested as “required” because it is necessary for the processing and delivery of your purchase; it is not necessary to provide the information indicated as “optional.”

Personal data will not be disclosed or transferred to third parties and may be processed, for the indicated purpose, to: (i) companies in charge of customer service; (ii) suppliers of services instrumental to the performance of the contract concluded with you (e.g., forwarding agents); (iii) suppliers of management applications; (iv) single-brand points of sale under the “Geox” brand mark (e.g., if you request delivery of the product to one of our stores); (v) companies of the Geox Group involved in the management of the Geox@home service in your country. Where necessary, the Company has appointed recipients of your personal data as Data Processors (Art. 28 of the Regulation). The names of all Data Processors may be requested by communication to be sent to the contact details below.

The data will be processed (limited to their respective areas of responsibility) by the authorized persons appointed to process the data in accordance with Article 29 of the Regulation 

Data will be kept for 36 months for the purpose of legal warranty on purchased products and management of Geox@home service.

Writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your data, updating it, requesting its deletion, requesting copies, revoking your consents or objecting to its processing.

Read in detail about your privacy rights.

Please note that if you believe that the processing of your personal data is in breach of the provisions of the Regulation, you can always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or with the Data Protection Authority of the country in which you usually reside or work, or of the place where the alleged breach occurred.

The Data Controller

The filling in of the questionnaire under the “Feedback” section does not imply the collection of any personal details. Your data will be collected only if you provide it voluntarily during the survey. If you decide to provide your data, it will be processed and stored pursuant to this Privacy Disclosure, which we invite you to read.

Moreover, we inform you that, if you are registered with the Single Digital Profile (available in some countries) or with a Geox account, the answers you provide by filling in the questionnaire will be associated with your profile and processed on the basis of the consents you gave upon registration and pursuant to the Single Digital Profile disclosure or account registration.

Pursuant to Article 13 of EU Regulation 2016/679, the General Data Protection Regulation (the “Regulation”).

Geox S.p.A. (“Geox”), with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro n. privacy@geox.com, is the company that processes your personal data as the Data Controller. 

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an email to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro n. 16, 31044, Biadene di Montebelluna (TV), Italy.

You can contact the Data Protection Officer at dpo@geox.com.

The data you provide to us voluntarily through the questionnaire in the “Feedback” section will enable us to improve the services and products offered to our clientele.

The data will be processed on the basis of the agreement stipulated with you (if you have purchased our products or used our services) or our legitimate interest in improving our services and products.

There is no obligation to provide personal details when filling in the questionnaire, and the answers to our satisfaction survey are optional.

Your personal details will be processed mainly using electronic equipment to improve our products and services.

The data will be processed in accordance with the applicable regulations and, nonetheless, in a way that guarantees its security and confidentiality and prevents its unauthorised use or disclosure, alteration or destruction.

If you are registered with the Single Digital Profile (available in some countries) or with a Geox account, your data will be processed pursuant to the privacy disclosure supplied to you upon registration and in conformity to the consents you gave (e.g., if you have provided your consent for your preferences and interests to be analyzed when you signed up for the Single Digital Profile/Geox account, the answers you provided to our survey may be stored). For further information on the Single Digital Profile or on My Geox, please read the relevant disclosure.For more information about registering a Geox account, read the disclosure.

Your data will be processed for the time necessary to understand the degree of satisfaction of our customers and will subsequently be stored so that we can improve our services (approximately 90 days, unless you are a registered user); your data will then be erased or stored in anonymous or aggregate form. You can request further information by writing to privacy@geox.com.

Your data will not be shared or sold to third parties, and may come to be known by the Geox staff authorised to process it and, in their role of data processors, by i) the company entrusted with managing our “customer service”; (ii) our providers of services used to manage the website; (iii) companies that organise and manage market surveys. The names of the data processors can be requested by writing to privacy@geox.com.

Your personal details (if provided) may be transferred to countries outside of the European Union but subject to adequacy decisions approved by the European Commission (e.g. United Kingdom, Canada, Argentina, Israel, etc.) or to third countries (e.g. United States) on the basis of agreements or the adoption of contractual clauses approved by the European Commission. You can receive further information by writing to privacy@geox.com.

By writing to privacy@geox.com, you can exercise your rights under Articles 15 to 22 of the Regulation at any time, including accessing your data, updating it, requesting that it be deleted, requesting a copy, revoking your consents or objecting to its processing.

To read about your privacy rights in detail, please see privacy rights.

Should you feel that the data processing concerning you breaches the provisions of the Regulation, you can submit a claim to the Italian Data Protection Authority (www.garanteprivacy.it) or, if different, to the data protection authority of the country where you live or work or where you believe the breach occurred.

Articles 15 to 22 of EU Regulation 2016/679 (General Data Protection Regulation) grant the data subject the following rights: 

Right of access: a data subject may request what data concerning him or her is being processed, the purposes of the processing, the categories of data processed, the recipients to whom the personal data has been or will be communicated, whether the data has been transferred outside the European Union, the period of data retention, the existence of automated decision making (including profiling), and the origin of the data if it is not collected from the data subject himself or herself (Art. 15 of the Regulation). 

Right to rectification: the data subject may request the correction or updating of inaccurate data or, taking into account the purpose of the processing, the integration of incomplete personal data (Art. 16 of the Regulation). 

Right to erasure (right to be forgotten): (where applicable) a data subject has the right to obtain the erasure of personal data concerning him or her, such as when the personal data is no longer necessary for the purpose for which it was collected. However, it will not be possible to request the deletion of data if they are necessary to fulfill a legal obligation (e.g., bookkeeping, security, etc.) or for the establishment, exercise or defense of a right in court (Art. 17 of the Regulation). 

Right to limitation: a data subject may request that data processing be limited, for example when the accuracy of personal data is disputed, for the period necessary to verify the accuracy of such data (Article 18 of the Regulation). 

Right to notification: the data subject has the right to be informed of any rectification or erasure or restriction of processing carried out in relation to personal data concerning him or her, and of the recipients to whom they have been communicated (Article 19 of the Regulation). 

Right to portability: (where applicable) the data subject has the right to receive data concerning him or her in a structured, commonly used, machine-readable format (e.g., in .excel, .csv format). However, this right is limited to data processed by automated means and on the basis of a contract with, or consent of, the data subject. If technically feasible, it will be possible to request the transmission of data directly to another data controller (Art. 20 of the Regulation). 

Right to object: (where applicable) the data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out, for example, in pursuit of a legitimate interest of the data controller or a third party (including profiling). The data subject can also always object to the processing of data carried out for direct marketing purposes, including profiling related to such direct marketing (Article 21 of the Regulation). 

Right not to be subjected to automated decisions, including profiling: (where applicable) the data subject has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her, except where the automated decision is necessary (i) for the conclusion or performance of a contract between the data subject and a data controller, (ii) is required by law, subject to measures and safeguards, (iii) is based on the data subject’s explicit consent (Article 22 of the Regulation). 

The full text of the Regulation is available here. 

E-mail: privacy@geox.com 

Sito web www.geox.com:  

• you can use the Customer Service contact form accessible from the footer of the site; 
• if you have subscribed to Geox’s Unique Digital Profile or registered a Geox account, by accessing your profile you can change your consents and object to the processing of your data.  

Unsubscribe: by using the “unsubscribe” link in all of our emails, you can always opt out of having your information processed for marketing purposes and receiving promotional emails. For further inquiries you can write to us at privacy@geox.com 

Telephone: 00800 43694369 

Mail: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy. 

The Data Protection Officer (Data Protection Officer) of Geox S.p.A. can be contacted at dpo@geox.com.

As a reminder, if you believe that the processing of your personal data is in violation of the provisions of the Regulation, you may always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, with the Data Protection Authority of the country in which you reside or work or of the place where you believe the violation occurred (a list of Authorities can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en).