The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated). For practicality, we will use the term “cookie” to refer to all the different tracking technologies, save where expressly indicated otherwise.

Information about who we are, how we process personal data, how you can contact us and what your privacy rights are can be found in the Privacy Policy accessible from the privacy section of the Website: https://www.geox.com, Privacy. 

Pursuant to Article 13 of Regulation EU 2016/679 General Data Protection Regulation (the “Regulation”) and Directive 58/2002, as amended, Geox S.p.A., as the Data Controller (“Geox” or the “Company”), provides the following information.

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device. 

Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests).

Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Moreover, cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox).

An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g.., Facebook, Instagram, tiktok) to monitor the user’s session, collecting data for analysis and user profiling purposes.

Cookies and tracking tools do not collect information that directly identifies the user.

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website.

These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website. 

Statistical cookies 

Analytical cookies, also from third parties, allow us to understand how the site is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information collected is normally processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. Those cookies, with the application of further security and minimization techniques, are treated as equivalent to technical cookies and do not require prior consent from the user. Should such measures be not applied, the use of these cookies will require the express and informed consent of the user.

Personalisation cookies

Personalisation cookies record users’ preferences in using the Website (e.g., the language selected and specific country) or facilitate the user browsing within the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication). These instruments are not strictly necessary for browsing the Website and, if kept after closing the browser, they require the user’s consent. Such cookies may be released either from first or third parties.

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies.

Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network or to remember that the user has visited the Site).

The use of these cookies and tools requires the express and informed consent of the user.

Your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy.

No other user profiling tools are used on this Website without your consent (e.g. spyware).

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox.

On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, instagram, X, etc.. These buttons allow users who are browsing the Website to reach and, in some case, to interact with social networks with a “click”. For more information, see paragraph 8.

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used.

The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.

The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

We will record whether the user granted or denied consent to directly access the pages of the Website without having to view the banner once again, save for particular cases (e.g., if the user deletes cookies or if the users must be updated regarding the cookies used).

• NB: consent may be revoked at any time by simply by (i) clicking the “Manage Cookies” link at the bottom of each page of the Website (this newly displays the banner, allowing you to update your consent), or (ii) accessing this Cookie Policy in the section of the Website dedicated to privacy and accessible by selecting the “Privacy” link at the bottom of each page of the Website (paragraph 8 provides information on consent granted/denied, with the option to change your previous choices.

Your consent applies to the following websites: www.geox.com

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them.

In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:

• Edge
• Chrome
• Firefox
• Safari
• Opera

You can also manage your cookie preferences at http://www.youronlinechoices.com.  

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce, marketing and information technology departments),

In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

5.1 Social networks

Browsing data may, in some cases, be transmitted to social networks (e.g. Facebook, Instagram, tiktok, etc. – see the table below for the list of social networks that interface with the Website). In general, the interaction between a website and a social network is used, for example, to:

• (i) allow users to log-in through the social network (e.g. when you choose to log-in to our reserved area of the Website using Facebook, data is exchanged between the social network and the Website, to enable user recognition and authentication);
• (ii) allow content to be shared on social networks (e.g. if you use the sharing function – the social plug-in – you can post, and thus share, the content that interests you on your social profile);
• (iii) display promotional and advertising content when you visit social networks (e.g. the social network may show you advertisements relating to the Geox brand and the products you have viewed on the Website). This may mainly occur in two ways:
•     a. the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with the social network which, having identified you, will display advertising co ntent, then provide Geox with statistics on the advertising campaigns carried out;
•     b. if you have provided your email address, this may be exchange (in an encrypted and protected manner) with the social network which, having identified you through your email address, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out.

For such processing, the social networks will process your data – as joint data controllers (Article 26 of the GDPR) or autonomous data controllers - to the extent necessary to, for example, display news/advertisements relating to Geox.

Some information on the processing carried out by social networks within the Website is provided below:

• Meta (e.g. Facebook, Instagram)

The joint data controller is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, .Dublin 2 Ireland.

A joint controller arrangement (Article 26 of the Regulation) governs the processing of personal data using the tracking instruments provided by Facebook and present on the Website: the arrangement determines the respective responsibilities for compliance with the obligations under the Regulation regarding joint processing. A copy of this agreement is available at the following link: https://it-it.facebook.com/legal/controller_addendum (by selecting your language at the bottom of the page).

Instead, Meta is the autonomous data controller for the processing of user data carried out subsequently. As data controller, Meta is responsible for providing the data subjects with the information regarding the processing carried out or allowing them to exercise their privacy rights (Articles 15 – 20 of the Regulation).

The Website uses cookies and tracking instruments from Meta (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Meta.

Details on how Meta processes the data, the related legal basis of processing and how you can exercise the privacy rights granted by the Regulation against Meta are available at https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0. 

The Facebook Data Protection Officer can be contacted at: https://www.facebook.com/help/contact/540977946302970 

• Pinterest

The Data Controller is Pinterest Europe Limited, with headquarters on the 2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland.

The Website uses cookies and tracking instruments from Pinterest (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Pinterest.

The details of the arrangement with Pinterest regarding personal data processing can be viewed in Exhibit B at the following link: Pinterest Business

More information on the processing carried out by Pinterest is available at: Privacy Policy | Pinterest Policy (by selecting your language in the footer of the page)

The Pinterest Data Protection Officer can be contacted at the following link: Contact form of the data- protection- officer | Pinterest Help (by selecting your language in the footer of the page)

• Tik Tok

TikTok Technology Limited (an Irish company) and TikTok Information Technologies UK Limited (a UK company) are the joint data controllers.

The Site uses TikTok tracking tools (e.g. pixels) to (i) display customised promotional and advertising content to users, (ii) provide statistical reports on advertising campaigns and users’ browsing of the Site, (iii) improve the publication of content on the Site.

For these purposes, data relating to the user’s navigation within the Site and collected through tracking tools are shared with TikTok.

More information on the processing carried out by TikTok is available at: Data Protection Policy | TikTok

The TikTok Data Protection Officer can be contacted at the following link:

Contact the Data Protection Officer (tiktok.com)

For more information on the processing carried out by social networks, please check the privacy policies provided by the social networks (also by clicking the “Manage Cookies” link on all pages of the Website, you can see the list of cookies/tracking instruments used on the Website and the links to their respective policies).

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your personal data, updating them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them.

Please read your privacy policy in detail.

Pursuant to Article 13 of EU Regulation 2016/679 General Data Protection Regulation the “Regulation”)

Independent data controllers are the company managing the “Geox” shop where you made your purchases, as indicated in the tax document issued when the product was purchased, and Geox S.p.A. (with registered office at Via Feltrina Centro No. 16), which is the company that manages the Geox@home service (hereinafter called the “Data Controller” or the “Company”).

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.

The Data Protection Officer designated by Geox can be contacted by e-mail at dpo@geox.com. 

Your personal information is processed on computer media -- in a way that guarantees its security and confidentiality -- in order to manage your purchase with home delivery or at the point of sale through the Geox@home service. 

The processing of your data does not require your consent and is carried out on the basis of the contractual relationship executed with you that concerns your purchase and the Geox@home service. We ask you to provide all of the data that has been requested. It is “compulsory” because it is required for processing and delivering your purchase; failure to provide the data indicated as “optional” will have no consequences.

Personal data will not be disclosed or transferred to third parties and may be processed, for the indicated purposes, with: (i) companies in charge of the customer service; (ii) providers of services that are essential for performing the contract executed with you (e.g. forwarding agents); (iii) suppliers of management applications; (iv) single-brand points of sale with the “Geox” sign (e.g. if you request delivery of the product at one of our shops); (v) companies belonging to the Geox Group involved in managing the Geox@home service in your country. Where necessary, the Company has appointed the recipients of your personal data as Data Processors (Article 28 of the Regulation). The names of the Data Processors may be requested by sending a request to the following addresses.

Your data will be processed by the persons authorised to processing pursuant to Article 29 of the Regulation (each one limited to its area of responsibility) 

Data will be kept for 36 months for the purpose of legal warranty on purchased products and management of Geox@home service.

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your personal data, updating them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them. Please read your privacy rights in detail .

Please note that if you believe that the processing of your personal data is in breach of the provisions of the Regulation, you can always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or with the Data Protection Authority of the country in which you usually reside or work, or of the place where the alleged breach occurred.

The Data Controller

The filling in of the questionnaire under the “Feedback” section does not imply the collection of any personal details. Your data will be collected only if you provide it voluntarily during the survey. If you decide to provide your data, it will be processed and stored pursuant to this Privacy Disclosure, which we invite you to read.

Moreover, we inform you that, if you are registered with the Single Digital Profile (only for selected countries) or with a Geox account, the answers you provide by filling in the questionnaire will be associated with your profile and processed on the basis of the consents you gave upon registration and pursuant to the Single Digital Profile.

Geox S.p.A. (“Geox”), with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro n. privacy@geox.com, is the company that processes your personal data as the Data Controller. 

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an email to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro n. 16, 31044, Biadene di Montebelluna (TV), Italy.

You can contact the Data Protection Officer at dpo@geox.com.

The data you provide to us voluntarily through the questionnaire in the “Feedback” section will enable us to improve the services and products offered to our clientele.

The data will be processed on the basis of the agreement stipulated with you (if you have purchased our products or used our services) or our legitimate interest in improving our services and products.

There is no obligation to provide personal details when filling in the questionnaire, and the answers to our satisfaction survey are optional.

Your personal data will be processed mainly using electronic equipment to improve our products and services.

The data will be processed in accordance with the applicable regulations and, nonetheless, in a way that guarantees its security and confidentiality and prevents its unauthorised use or disclosure, alteration or destruction.

If you are registered with the Single Digital Profile (only for selected countries) or have a Geox account, your data will be processed pursuant to the privacy disclosure supplied to you upon registration and in conformity to the consents you gave (for example if you gave your consent to the analyses of your preferences and interests when you registered your Single Digital Profile/Geox account, the answers you provided to our survey may be stored). For further information on the Single Digital Profile, please read the Policy. For more information on registering a Geox account, please read the relevant policy.

Your data will be processed for the time necessary to understand the degree of satisfaction of our customers and will subsequently be stored so that we can improve our services (approximately 90 days, unless you are a registered user); your data will then be erased or stored in anonymous or aggregate form. You can request further information by writing to privacy@geox.com.

Your data will not be shared or sold to third parties, and may come to be known by the Geox staff authorised to process it and, in their role of data processors, by i) the company entrusted with managing our “customer service”; (ii) our providers of services used to manage the website; (iii) companies that organise and manage market surveys. The names of the data processors can be requested by writing to privacy@geox.com.

Your personal details (if provided) may be transferred to countries outside of the European Union but subject to adequacy decisions approved by the European Commission (e.g. United Kingdom, Canada, Argentina, Israel, etc.) or to third countries (e.g. United States) on the basis of agreements or the adoption of contractual clauses approved by the European Commission. You can receive further information by writing to privacy@geox.com.

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your personal data, updating them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them.

Please read your privacy policy in detail 

Should you feel that the data processing concerning you breaches the provisions of the Regulation, you can submit a claim to the Italian Data Protection Authority (www.garanteprivacy.it) or, if different, to the data protection authority of the country where you live or work or where you believe the breach occurred.

Articles 15 to 22 of the EU Regulation 2016/679 (General Data Protection Regulation) grants the data subject the following rights:

Right of access: the data subject may request which data concerning him or her are being processed, the purposes of the processing, the categories of data processed, the recipients to whom the personal data have been or will be disclosed, any transfer of the data outside the European Union, the period of storage of the data, the existence of automated decision-making (including profiling), as well as the source of the data that has not been collected from the Data Subject (Article 15 of the Regulation).

Right to rectification: the data subject may request the rectification or updating of inaccurate data or, taking into account the purposes of the processing, the supplementation of incomplete personal data (Article 16 of the Regulation).

Right to erasure (right to be forgotten): (where applicable) the data subject shall have the right to obtain the erasure of personal data concerning him or her, for example, where the personal data are no longer necessary in relation to the purposes for which they were collected. Therefore, it will not be possible to request the erasure of data if they are required to fulfil a legal obligation (e.g., keeping accounting records or for security purposes) or for the verification, exercise or defence of a right in legal proceedings (Article 17 of the Regulation).

Right to restriction of processing: the data subject may request the restriction of processing of the data, for example, where the data subject contests the accuracy of the personal data, for a period necessary to verify the accuracy of that data (Article 18 of the Regulation).

Notification obligation: the data subject has the right to be informed of any rectification or erasure or restriction of processing carried out in relation to the personal data regarding him or her, and the recipients to whom the data have been communicated (Article 19 of the Regulation).

Right to data portability: (where applicable) the data subject has the right to receive the data that concerns him or her in a structured, commonly used and machine-readable format (i.e., in .excel or .csv format). However, that right is limited only to data processed using automated means and based on a contract with the data subject or his or her consent. Where technically feasible, it will be possible to request the transmission of the data directly to the other data controller (Article 20 of the Regulation).

Right to object: (where applicable) the data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out, for example, for the pursuit of a legitimate interest of the data controller or third parties (including profiling). The data subject can always object to data processing for direct marketing purposes, including profiling related to such direct marketing (Article 21 of the Regulation).

Right not to be subjected to automated decisions, including profiling: (where applicable) the data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her, unless the automated decision is necessary (i) for entering into, or performance of, a contract between the data subject and a data controller, (ii) is envisaged by law, in compliance with measures and safeguards, or (iii) is based on the data controller explicit consent (Article 22 of the Regulation).

The full text of the Regulation is available here. 

E-mail: privacy@geox.com 

Website www.geox.com:  

• you can use the Customer Service contact form accessible from the footer of the site; 
• if you have subscribed to Geox’s Unique Digital Profile or registered a Geox account, by accessing your profile you can change your consents and object to the processing of your data.  

Unsubscribe: by using the “unsubscribe” link in all of our emails, you can always opt out of having your information processed for marketing purposes and receiving promotional emails. For further inquiries you can write to us at privacy@geox.com 

Telephone: 00800 43694369 

Mail: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy. 

The Data Protection Officer (Data Protection Officer) of Geox S.p.A. can be contacted at dpo@geox.com.

As a reminder, if you believe that the processing of your personal data is in violation of the provisions of the Regulation, you may always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, with the Data Protection Authority of the country in which you reside or work or of the place where you believe the violation occurred (a list of Authorities can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en).